Support

Mahjong Tile saves your progress locally on your device. If you delete the app, your progress may be lost. We recommend backing up your device regularly. For iOS users, enable iCloud backup. For Android users, use Google Drive backup.

Please check the Settings menu within the game to ensure Sound and Haptics are enabled. Also, check your device's mute switch and volume levels. If you're using headphones, try disconnecting and reconnecting them. Restarting your device may also help resolve sound issues.

Try these steps to resolve crashing issues:

• Restart your device
• Update to the latest version of the app
• Check for iOS/Android system updates
• Reinstall the app (note: this may lose local progress)

If your in-game rewards or coins seem incorrect:

• Restart the app
• Update to the latest version of the app
• Ensure device storage is not full
• Reinstall the app if needed (local progress may be lost)

Still incorrect? Please email us at tiptopgame@163.com and describe the issue.